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FREQUENTLY ASKED QUESTIONS
WI-FI
HOW TO REPORT PROBLEMS TO AiM
CONNECTION ISSUES
My AiM system is working as an access point generating a network called "AiM-MYC5-000124". Why can't my PC be connected to this network at all, and why does Race Studio 3 show up the message "...Can't communicate with the device..."?
IP ADDRESSING CONFLICT
I've got one home computer that is connected via Wi-Fi to one AiM device which is acting as an hotspot (it's generating the network). Race Studio 3 displays my device in the 'Connected Devices' area but unfortunately when I click on it the phrase 'Can't communicate, your device should be restated' appears and it does not seem to connect to it properly. May I fix this problem?
NO COMMUNICATION
Even though my PC is correctly connected to one AiM device via WiFi, the User Interface of Race Studio 3 does not report it. Any idea about this issue?
PASSWORD
How can I access my device, connecting it to Race Studio 3 via Wi-Fi, if I forgot the password?
SUBNET MASK
I connect AiM devices using a router but they are not shown in Race Studio 3 Connected Devices list: why?
RANGE EXTENDERS
I have a Wi-Fi range extender, which boosts the network signal generated by my Wi-Fi router. I can connect my AiM device to the range extender by setting its Wi-Fi mode to "existing network", but the communication between my computer and AiM device doesn't work. Any ideas?
TP-LINK ROUTERS
I am experiencing communication problems between my TP-Link router and my connected AiM device on its network. Typically, Race Studio 3 displays my device, but once I click on it, the phrase "Can't communicate, your device should be restarted", appears and it does not seem to connect to it properly. Any way to fix this?
VMWARE SETTINGS
I found the Wi-Fi Configuration Guide on the AiM website. It reports network settings in the Parallels virtualized Windows environment, but I'd like to use VMware Fusion as my Windows virtualizer. Can I use VMware Fusion as my virtualizer? And, how can I configure the network in the VMware Fusion Windows-environment?
WI-FI CHANNEL
Since the latest firmware release, the WiFi menu of my AiM device shows the “Select Channel” option: what does it mean?
WI-FI CONNECTION WITH VIRTUALIZED WINDOWS™
When I use Race Studio 3 from a virtualized WindowsT on MacT OS, the device connected via Wi-Fi may show different behaviors (it is quickly viewed / takes some time to be displayed / does not appear): why?
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